Return Policy

Dirty Bird Concepts Return Policy

If you believe you have received an incorrect, damaged or missing item, you must report your claim to us within 24 hours of receiving to get a Return Goods Authorization (RMA) any claims made after 24 hours will not be honored. No products may be returned or refused without proper authorization. If a product is returned or refused without proper authorization no refund for product will be given and any shipping and handling fees will still be charged. Although all Dirty Bird Concepts sales are final, we can always work with you on providing you with the best customer service and products to help you accomplish your project. All refunds other than warranty items can be charged a 30% restocking fee. If product is damaged in shipping it is the sole responsibility of the customer to file a claim with the shipping company.