Dirty Bird Concepts Return Policy
ALL SALES ARE FINAL. WE DO NOT ACCEPT RETURNS
If you believe you have received an incorrect, damaged or missing item You must report your claim to the Warehouse Department within 24 hours of receiving to get a Return Goods Authorization (RMA). Any claims made after 24 hours will not be honored. No products may be returned or refused without proper authorization. If product is returned or refused without proper authorization no refund for product will be given, and any shipping and handling fees will still be charged. Although all Dirty Bird Concepts sales are final, if a return is authorized by John Shope, Owner of Dirty Bird Concepts, all refunds other than warranty items will be charged a 30% restocking fee. If product is damaged in shipping it is the sole responsibility of the customer to file a claim with the shipping company.