Privacy policy

Dirty Bird Concepts (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, dirtybirdconcepts.com (the “Site”), or interact with us via SMS. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use the Site or our services.

1. Information We Collect

• We may collect personal information in various ways, including, but not limited to:
• Personal Identification Information: Name, email address, mailing address, phone number, and payment information when you make a purchase or create an account.
• Technical Information: IP address, browser type, operating system, and browsing behavior, collected through cookies and similar technologies.
• SMS Information: Phone number, carrier information, and content of SMS communications when you sign up for SMS notifications.

2. How We Use Your Information

We use your personal information to:

• Process transactions and manage your orders.
• Improve our website, products, and services.
• Communicate with you about your account, orders, or customer service requests.
• Send promotional materials, newsletters, and special offers if you have opted in to receive them.
• Send SMS messages, including order updates, promotional offers, and notifications, if you have opted in to receive SMS communications.
• Prevent fraudulent transactions and monitor against theft.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors that assist with processing payments, shipping, data analysis, email delivery, hosting, customer service, and marketing.
• Legal Authorities: To comply with legal obligations, respond to subpoenas, court orders, or legal processes, or to protect our rights, property, and safety.

4. SMS Terms and Conditions

By providing your mobile number, you agree to receive SMS messages from Dirty Bird Concepts, including order updates, promotional offers, and marketing messages. Message and data rates may apply. The frequency of messages may vary.

• Opt-Out: You can opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. You will receive a confirmation message to verify that you have been unsubscribed.
• Help: If you need help, text “HELP” to the number from which you received messages or contact our customer service.
• Consent: By opting in, you acknowledge that SMS messages may be sent using an automatic telephone dialing system.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

7. Third-Party Websites

Our Site may contain links to third-party websites. We do not control, endorse, or assume responsibility for the content or privacy practices of these websites. We encourage you to review their privacy policies.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

9. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information.
• Opt out of receiving marketing communications, including SMS messages.
• Request a copy of the personal data we hold about you.

To exercise these rights, please contact us at support@dirtybirdconcepts.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Site with a new effective date. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

2727 W Glendale Ave Bldg 2, Phoenix, AZ 85051
(623) 200-4551
support@dirtybirdconcepts.com